SHIPPING POLICY
Free shipping in the US and parts of the European Union
Orders are processed and shipped within 2-5 days of order receipt or credit card approval on weekdays, excluding holidays. If you do not receive an order shipment notification and it has been more than 5 business days, please contact our customer service team at email layenne@layenne.net for assistance.
DELIVERY TIMES
US Delivery: 10-15 Business Days
CAN Delivery: 10-15 Business Days
EU Delivery: 12-18 Business Days
UK Delivery: 12-18 Business Days
All Other Countries :15-24 Business Days
THESE ARE ESTIMATED DELIVERY TIMES. Sometimes there may be delays due to the shipping carrier or international customs sorting.
You will see delivery estimates on every product when placing your order.
After your item has been shipped, you'll receive your tracking number and have the ability to view the exact ETA of your package, anytime, anywhere through your confirmation email or on our site.
Please keep in mind that the estimated delivery is impacted by your selected shipping method. In light of the current uncertainty surrounding the outbreak of COVID-19, the product delivery time will be delayed by a few days.